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Regulator and complaints
If you have a complaint about the products or service offered by Clerical Medical, please speak to your financial adviser or Clerical Medical. If the problem is not resolved, you can contact the regulator or complaints bureau below.
| Hong Kong and Far East customers |
All customers |
Regulator
Office of the Commissioner of Insurance
21st Floor, Queensway Government Offices
66 Queensway
Hong Kong
Tel: 852 2867 2565
Fax: 852 2869 0252
Email: iamail@oci.gov.hk |
Complaints that cannot be settled can be referred to the Financial Services Ombudsman for the Isle of Man.
The Financial Services Ombudsman Scheme for the Isle of Man
Government Buildings
Lord Street
Douglas
Isle of Man
IM1 1LE
British Isles
Tel: + 44 (0) 1624 686500
Fax: + 44 (0) 1624 686504
Email: ombudsman@iomoft.gov.im |
Complaints
Insurance Claims Complaints Bureau
29/F Sunshine Plaza
353 Lockhart Road
Wanchai
Hong Kong
Tel: 852 2520 1868
Fax: 852 2520 1967
Email: iccb@org.hk |
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